- Deposit £10 and wager it to unlock 70 free spins on Double Bubble
- Each spin is valued at £0.20, giving you £14 in total spin value
- All 70 spins are credited at once after wagering £10
- No wagering requirements apply to spin winnings
- No maximum cash-out limit on winnings from free spins
Jackpotjoy Casino User Reviews
Rate casino and write a review
Jackpotjoy Casino - Alpha Review

10.0/10 |
10.0/10 |
8.0/10 |
10.0/10 |
10.0/10 |
10.0/10 |
Jackpotjoy Casino Overview
| Min deposit | £10 |
| Max cashout | £100000 |
| Payout time | 1 day |
| Game types | Roulette, Baccarat, Slots+ 15 more |
| Slot Games | 750 |
| Live Games | 65 |
| Vip program | No Vip |
| Languages Website | English |
| Payment methods | Visa, MasterCard, Apple Pay+ 3 more |
Legit & Fairness
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 12 Options |
Jackpotjoy holds active licences from both the UK Gambling Commission and the Gibraltar Regulatory Authority. The casino has operated continuously since 2002, and in 23 years, there have been no major security problems.
All transactions and transfers of personal data on the platform are protected by 256-bit SSL encryption. And to make sure that the results are fair, all games use certified random number generators that are checked by independent auditors on a regular basis.
JackpotJoy also works with GAMSTOP, which is the UK’s national self-exclusion program. All these should clear your safety concerns.
Security Performance vs UK Market
| Security Feature | Jackpotjoy | UK Casino Average | Performance |
|---|---|---|---|
| UKGC Licensed | Yes | Yes (Required) | Standard |
| Second License | Yes (Gibraltar) | 40% have dual | +60% better |
| Operating History | 23+ years | 8 years average | +188% longer |
| SSL Encryption | 256-bit | 128-256 bit | Premium level |
| Segregated Funds | Yes | 70% of casinos | Top tier |
| Security Incidents | Zero | 85% claim zero | Verified clean |
Jackpotjoy’s safety rating is 22% higher than the average for UK casinos, and it gets a perfect 10.0/10 from Alpha experts. It is one of the safest UK online casinos we’ve reviewed because it has two licenses, has been around for a long time, and has top-notch security measures.
Responsible Gambling Tools
Jackpotjoy has 12 player protection features that help them stay in charge of their gambling activities. You can set daily, weekly, or monthly limits on how much you can deposit to keep track of how much you spend.
There’s also an option to set loss limits and session limits. For stronger actions, self-exclusion helps you permanently close accounts for periods of time from 6 months to 5 years, and there is no way to change the decision during the exclusion period.
| Support Resource | Service Type | Contact Details |
|---|---|---|
| GamCare | Free confidential helpline | 0808 8020 133 |
| Gambling Therapy | Online chat and resources | www.gamblingtherapy.org |
| BeGambleAware | Self-assessment tools | www.begambleaware.org |
| GAMSTOP | National self-exclusion | www.gamstop.co.uk |
Payment Methods
Min deposit £10 |
Min. Withdrawal £10 |
Max cashout £100000 |
Payout time 1 days |
Currencies
Jackpotjoy accepts six different payment methods, which covers all of the most popular ones in the UK. All six process deposits right away, and neither Jackpotjoy nor the payment providers charge any fees. The £10 minimum deposit is the same for all payment methods.
Deposit Process
We deposited £10 via PayPal and the transaction completed in under 30 seconds with zero issues or complications..
Deposits at Jackpotjoy proved straightforward and accessible. The £10 minimum fits standard UK casino requirements while remaining low enough for casual players to test the platform.
Withdrawal Process
The time it takes to process a withdrawal depends on the payment method. PayPal withdrawals are the fastest option because they are done in less than 24 hours. Based on our tests, the casino is one of the fastest-paying casinos in the UK.
Depending on your card issuer’s processing schedule, it can take 2 to 5 business days to withdraw money from a Visa or Mastercard.
Withdrawals from Apple Pay and Google Pay take 1 to 3 business days, making them a good choice between e-wallets and regular cards.
And fees?
Jackpotjoy doesn’t charge any fees for any of its withdrawal methods, and payment processors like PayPal, Visa, and Mastercard don’t charge any fees either.
Requirements for the First Withdrawal
Before your first withdrawal, you need to verify your ID once. Jackpotjoy needs proof of identity, like a passport, a driver’s license, or a UK ID card.
You can use utility bills, bank statements, council tax bills, or mortgage statements as proof of address, but they must be dated within the last three months. You may be asked to show proof of payment, which usually means sending a picture of your card or a screenshot of your e-wallet.
It usually takes 24 to 48 hours to verify documents, which adds this time to your first withdrawal. After the first verification is approved, you can make more withdrawals without having to provide any more documents, unless your account activity requires a security review.
Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Average (6-10 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email |
Language Options
Jackpotjoy has live chat support that is open 24 hours a day, 7 days a week, even on holidays. Connections take less than a minute on average, and agents answer players’ questions in a professional and thorough way.
Based on how quickly, accurately, and helpfully the responses were, our tests gave live chat a score of 10 out of 10.
You can get help by email too, at [email protected]. It usually takes 6 hours to get a response. There is also a large FAQ section in the help centre that covers more than 50 common topics.
Support Performance vs UK Average
Jackpotjoy’s average response time of 7 minutes is 53% faster than the UK casino industry’s average of 15 minutes. More than 60% of UK casinos limit support hours, but this one is open 24/7. In all of our interactions, the agent’s professionalism and knowledge were above average.
Our Verdict – Great customer service with quick responses and agents who know what they’re talking about. The only problem is that there is no phone support, but live chat is available most of the time and meets most players’ needs.
Reputation
Licenses UK Gambling Commission, Gibraltar Regulatory Authority |
Online Since 2002 |
Third Party Reviews Poor |
Gambling Products 4 |
Licenses
![]() | UK Gambling Commission - 38905 |
![]() | Gibraltar Regulatory Authority - RGL No. 46 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
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Compare Jackpotjoy Casino with Other Top UK Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
![]() | 750 | 65 | 2002 | £10 | £100000 | 1 day | 24/7 |
![]() | 3381 | 138 | 2017 | £5 | £7000 | 1-2 days | 24/7 |
![]() | 700 | 0 | 2020 | £10 | £1000000 | 2 days | Not 24/7 |
![]() | 3000 | 0 | 2014 | £10 | £50000 | 2-3 days | 24/7 |
![]() | 2040 | 164 | 2015 | £10 | £20000 | 1-2 days | 24/7 |
![]() | 1900 | 0 | 2024 | £10 | £90000 | 2-3 days | 24/7 |
Jackpotjoy Casino Review Methodology
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 11 Hours |
| Review Duration | 10 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Feb 2024 |
| Updated Date | Nov 2025 |















































